Terms of service

Welcome to Kickaz (“we”, “us”, “our”), operated by NKNAX LTD.

These Terms of Service (“Terms”) govern your use of kickaz.co.uk and any purchases made through our website (the “Services”). By accessing or placing an order through our website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

1. Access & Eligibility

  • By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.

  • You agree to provide accurate, current, and complete information, including your full name, email address, billing address, and shipping details when placing an order.

  • You are responsible for maintaining the confidentiality of any account details and credentials used on our site.

2. Products & Pricing

  • We make every effort to display product images, specifications, and colors as accurately as possible. However, slight variations may occur due to screen settings, lighting, or manufacturing updates.

  • We reserve the right to modify product prices, update specifications, or discontinue products at any time without prior notice.

  • All prices listed on kickaz.co.uk are displayed in British Pounds (GBP £) unless stated otherwise, and include all applicable taxes for UK orders.

3. Orders & Acceptance

  • Placing an order constitutes an offer to purchase products from us. All orders are subject to availability and acceptance by Kickaz.

  • An order contract is formed only when your payment has been successfully processed and you receive an order confirmation email containing your order number.

  • We reserve the right to decline or cancel any order at our discretion (e.g., due to stock unavailability, pricing errors, or suspected fraudulent activity). If an order is cancelled after payment has been processed, a full refund will be issued immediately to your original payment method.

  • Purchases are intended strictly for personal end-use and not for unauthorized commercial resale.

4. Billing & Payment

  • We accept standard secure payment methods displayed at checkout.

  • You agree to provide valid payment details and authorize us (or our third-party payment processors) to charge the total order amount to your chosen payment method.

  • Since we deliver exclusively within the United Kingdom, customers will not be charged any customs duties, import tariffs, or hidden fees at checkout or delivery.

5. Shipping & Delivery

  • Shipping services are provided in accordance with our Shipping Policy, which forms an integral part of these Terms.

  • Orders are delivered within the United Kingdom with Free Shipping.

  • Estimated handling times (1–3 business days) and transit times (5–8 business days) are operational targets. While we strive to meet all estimated timelines, we are not liable for delays caused by carrier disruptions or severe weather conditions.

6. Returns & Refunds

  • Returns, exchanges, and refunds are processed in strict accordance with our Return & Refund Policy, which forms part of these Terms.

  • Customers have a 14-day window from the date of delivery to request a return.

  • Nothing in these Terms affects your statutory consumer rights under the UK Consumer Rights Act 2015.

7. Intellectual Property

  • All content published on kickaz.co.uk—including text, graphics, product images, logos, headers, design layout, and code—is the property of NKNAX LTD or its licensors.

  • You are granted a limited license to access and use the website for personal, non-commercial shopping purposes only. You may not reproduce, distribute, modify, or exploit any content without express written consent from NKNAX LTD.

8. Third-Party Links & Hosting

  • Our website is hosted on secure e-commerce platform infrastructure that enables us to sell our products to you.

  • The website may contain links to external third-party tools or websites. We are not responsible for examining or evaluating the content, accuracy, or privacy practices of these third-party platforms.

9. Prohibited Uses

You agree not to use the website or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any local, national, or international regulations, laws, or statutes.

  • To infringe upon or violate our intellectual property rights or those of others.

  • To upload or transmit viruses, malware, or malicious code that compromises website functionality.

  • To collect or track the personal information of others without permission.

  • To engage in fraudulent transactions or attempt unauthorized access to our system servers.

We reserve the right to terminate your use of the Services for violating any prohibited uses.

10. Disclaimer of Warranties

Except where explicitly required by law, our website and products are provided on an “as is” and “as available” basis. We do not warrant that your use of our service will be uninterrupted, timely, or error-free.

11. Limitation of Liability

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence.

  • Fraud or fraudulent misrepresentation.

  • Any liability that cannot be excluded or limited under UK consumer law.

To the maximum extent permitted by applicable law, NKNAX LTD shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability for any claim shall not exceed the total price paid by you for the relevant product.

12. Indemnification

You agree to indemnify, defend, and hold harmless NKNAX LTD, its directors, officers, employees, and partners from any claim, demand, or losses (including legal fees) arising from your breach of these Terms or violation of any law.

13. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by law, and the invalid portion shall be deemed severed without affecting the validity of remaining provisions.

14. Governing Law & Jurisdiction

These Terms of Service and any separate agreements regarding sales shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any updates will take effect immediately upon publication on this page. Your continued use of the website following changes constitutes acceptance of the revised Terms.

16. Company & Contact Details

If you have any questions or concerns regarding these Terms of Service, please contact us:

  • Trade Name: Kickaz

  • Legal Business Name: NKNAX LTD

  • Company Registration Number: 17051777

  • Physical Business Address: 36 Streatham Common North, London, United Kingdom, SW16 3HR

  • Phone Number: +44 7828785030

  • Customer Support Email: support@kickaz.co.uk

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)