Payment Policy

At Kickaz (operated by NKNAX LTD), we aim to keep the checkout process smooth, transparent, and completely secure so you can shop with confidence.

1. Accepted Payment Methods

All transactions on kickaz.co.uk are processed securely. We currently accept the following payment methods at checkout:

  • Credit & Debit Cards: Visa, Mastercard, American Express (Amex), Discover, Maestro

  • Digital Wallets: Apple Pay, Google Pay

  • Express Checkouts: Shop Pay

2. Currency & Pricing Transparency

  • All product prices listed on our website and at checkout are displayed in British Pounds (GBP £).

  • The total price shown at checkout is the final amount you pay. We do not charge any hidden fees, administrative costs, or payment processing surcharges. All applicable UK sales taxes are included.

3. Payment Processing & Timing

  • Payment is charged in full at the time your order is submitted at checkout.

  • By placing an order, you authorize NKNAX LTD to charge your selected payment method for the total order amount.

  • In some instances, your card issuer or payment provider may temporarily hold or authorize funds before the final transaction is completed.

4. Payment Security & Data Protection

We prioritize the security of your payment details and personal data:

  • Our website uses 256-bit SSL encryption to protect all communications and financial transactions.

  • All transactions are processed through PCI-DSS (Payment Card Industry Data Security Standard) compliant payment gateways.

  • Kickaz / NKNAX LTD does not store or process your full credit or debit card details on our internal servers.

5. Failed or Declined Payments

If your payment is declined or fails to process at checkout, please check that:

  • Your billing details (including card number, expiration date, and billing address/postcode) match your bank records.

  • Your payment account has sufficient funds.

  • Your bank or card issuer has not blocked the transaction due to automated security rules.

If the issue persists, please try an alternative payment method or contact our support team at support@kickaz.co.uk.

6. Fraud Prevention & Order Verification

To safeguard our customers and maintain a secure shopping environment, all orders are subject to automated verification checks. If unusual or suspicious activity is flagged, we may reach out to verify your purchase before processing and dispatching the order.

7. Company & Contact Information

If you have any questions or concerns regarding payments, please contact us:

  • Trade Name: Kickaz

  • Legal Business Name: NKNAX LTD

  • Company Registration Number: 17051777

  • Physical Business Address: 36 Streatham Common North, London, United Kingdom, SW16 3HR

  • Phone Number: +44 7828785030

  • Customer Support Email: support@kickaz.co.uk

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)